Shipping & Returns
Shipping and Return Policy
Welcome to Bee & Bloom Earth, your trust and satisfaction are our top priorities. Please read our shipping and return policy carefully to understand your rights and our commitments to you.
Shipping Policy
Processing Time
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Order Processing: Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
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Order Verification: Authentication of orders might require additional time to ensure security and accuracy.
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Customization: Orders requiring customization may take longer. Additional time depends on the nature and complexity of the customization.
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Due to the wide variety of items we offer, some products may take additional time to ship.
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Not all of our products are shipped locally. Some products may take additional time to ship after the order confirmation is sent.
Shipping Rates and Delivery Estimates
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Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
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Delivery Estimates
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Local Orders: 2-14 business days.
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International Orders: 7-20 business days.
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Delivery Delays: Delays might occur occasionally due to unforeseen circumstances such as weather events, customs delays, or other logistics issues.
Shipping Options
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Standard Shipping: Currently, we offer standard shipping on most products. Contact support for expedited shipping options.
International Shipping
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Customs, Duties, and Taxes: Your order may be subject to import duties and taxes, which are incurred once the shipment reaches your destination country. Bee & Bloom Earth is not responsible for these charges if they are applied and are your responsibility as the customer.
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Restrictions: Some countries have shipping restrictions due to local laws. We will notify you if your order cannot be shipped to your location.
Return Policy
Return Conditions
We accept returns within 30 days of purchase if the following conditions are met:
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Original Condition: Items must be in their original packaging, unused, and in the same condition that you received them.
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Receipt or Proof of Purchase: A receipt or proof of purchase is required for all returns.
Non-returnable Items
The following items are non-returnable:
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Gift cards
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Downloadable software products
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Personalized and customized items
Return Process
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Initiation: Contact our customer service at support@beebloomearth.com to initiate a return.
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Return Shipping: We will provide you with instructions on how and where to send your return package. Return shipping costs are the responsibility of the customer.
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Inspection: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
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Approval/Refusal: We will also notify you of the approval or rejection of your return based on the condition of the item.
Refunds
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Approved Returns: If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 3 to 5 business days.
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Delayed/Missing Refunds: If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund yet, please contact us at support@beebloomearth.com
Exchanges
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Item Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at support@beebloomearth.com.
Partial Refunds
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Partially Refundable:
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Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
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Any item returned more than 30 days after delivery.
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Contact Us
If you have any questions about our shipping and return policies, please contact us:
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Email: support@beebloomearth.com
Thank you for shopping with Bee & Bloom Earth! We appreciate your business and are committed to providing you with exceptional service.